How Lakeland Fl Short Sale Agents Can Connect with Sellers
Most real estate agents working with foreclosures and short sales have a tendency to become desensitized to their client’s situations. After hearing hardship stories so many times in week, like loss of a job, divorce, or a failed loan modification, it is quite normal to develop to some kind of immunity to these situations just so you won’t absorb the client’s stress.
But in order to be a better short sale agent, we need to connect with our clients at an emotional level by trying to understand them and being sympathetic, and helping them get through one of the most difficult and emotional problems of their lives - losing their home.
Here are some ways short sale agents can connect with distressed homeowners:
1. Listen. Just listen to how your clients feel and to the details of their situation so you can gain a better understanding of where they are coming from and what they need from the transaction. While listening, just forget that you are the expert in short sales and just try to lend an empathetic ear.
2. Keep in touch regularly and effectively. You may have negotiated and closed countless numbers of short sales already and mastered the process, but always remember that your clients have not. They do not have an idea what to expect and may become worried when things go wrong along the process. Your clients will greatly appreciate regular updates and communication from you about where you are in the Lakeland Fl short sale process.
3. Prepare an exit strategy for them. One of a Lakeland Fl short sale seller’s main concerns is the closing date of the short sale. This big date is dependent on the short sale lender, therefore it is unpredictable. But the seller needs to know this date in order to prepare an exit plan. Where will they move to? Will they need to rent a home? How can you help them in the transition process.
Always remember that even if you have so much experience with short sales in Lakeland Fl, your clients have not. That is why you need to exercise a lot of patience, understanding, and empathy with your clients during the short sale process. It is never an easy or pleasant experience losing a home and your role as a short sale agent is to help them close the sale of their home so they could pay off their debt to the short sale lender and move on with their lives.